Frequently Asked Questions

Get answers to common questions about The Soothing Solace: Massage & Express Facial.

Absolutely. We tailor pressure and facial intensity to your comfort level. Your therapist conducts a brief consultation to address concerns, allergies, and preferences, ensuring a relaxing, safe experience even if it's your first spa visit.

Sessions typically last 60 minutes, including a brief consultation and post-treatment relaxation. We also offer 75- or 90-minute upgrades for deeper massage or extended facial focus. Please arrive 10 minutes early to complete intake forms and prepare for your treatment.

Yes. Therapists discuss preferred pressure and skin sensitivities during consultation. We offer a selection of high-quality products—suitable for sensitive, dry, or oily skin—and can adapt techniques to ensure comfort and optimal results.

Yes. Inform us of recent surgeries, contagious skin conditions, uncontrolled high blood pressure, pregnancy (first trimester restrictions may apply), or certain medications. Your therapist will review medical history during intake and recommend alternatives if needed to ensure safety.

Arrive hydrated and wear comfortable clothing. Avoid heavy meals, alcohol, or vigorous exercise beforehand. Bring a list of medications and skin concerns. Arrive ten minutes early for intake forms so your therapist can tailor the massage and facial to your needs.

Many clients feel immediate relaxation and reduced muscle tension right away. Skin appears refreshed and dewy post-facial, with radiance improving over 24-48 hours. Regular sessions enhance long-term benefits for skin clarity, stress reduction, and overall wellbeing.