Frequently Asked Questions

Get answers to common questions about Massage ADD-ON.

You can add the Massage ADD-ON when booking online, by phone, or at reception before your service. The add-on pairs with another spa treatment and costs $75 for thirty minutes. We’ll confirm availability during scheduling to ensure time.

Absolutely. Therapists consult with you to determine pressure preferences and target problem areas like neck, shoulders, lower back, or legs. Communicate any sensitivity and we’ll adjust technique to maximize comfort and effectiveness within the thirty-minute session.

The Massage ADD-ON provides targeted relief for chronic pain flare-ups but is not a substitute for ongoing therapeutic programs. For persistent conditions our therapists will recommend a treatment plan or longer sessions and advise consulting your healthcare provider when needed.

Yes. Please inform us of pregnancy, fever, recent surgery, open wounds, blood clotting disorders, infectious skin conditions, or uncontrolled high blood pressure. Some conditions may require physician clearance or modification of techniques to ensure safety.

Generally yes—most spa services can accommodate the Massage ADD-ON the same day if scheduling allows. We recommend adding it at booking to guarantee availability; last-minute additions may depend on therapist openings and timing.

Add-ons follow the same cancellation policy as the primary service. We ask for at least 24 hours' notice to avoid fees. Late cancellations or no-shows may be charged the full service rate; contact us promptly to reschedule.