Frequently Asked Questions

Get answers to common questions about Embody Local Welcome Journey.

This offer is available only to first-time local guests. Purchases are limited to 15 new guests per month; both services must be completed within three months of purchase. You may be asked to show local proof of residence at booking.

We recommend spacing your two visits about four to eight weeks apart so each treatment integrates into daily life. Redeem one service per visit; schedule through our online booking or by phone. We'll help find times that suit your schedule.

Each 60-minute session is customized. The massage includes a rejuvenating foot scrub and focused foot massage; the facial includes personalized cleansing, targeted treatments, and a nourishing scalp treatment. Every service day includes access to the relaxation lounge to rest before or after treatments.

No—this package requires one service per visit to maximize attention and recovery between treatments. If you need an exception, contact reservations; we’ll review availability but cannot guarantee same-day redemption due to scheduling and guest limits.

Please give at least 24–48 hours notice to cancel or reschedule. Late cancellations or no-shows may incur fees or forfeiture of that service. Contact us as soon as possible to minimize charges; specific policies will be confirmed at booking.

Book online via our website, call our front desk, or visit the spa in person. Because the offer is limited to 15 new local guests monthly, we recommend reserving early. Gift purchases are possible—contact us for scheduling assistance.