Frequently Asked Questions

Get answers to common questions about Local Welcome Offer!.

The offer is for first-time local guests of Embody Wellness Retreat. Purchase grants two treatments to be used over two months; both must be redeemed within three months of purchase. We may request local ID or proof of address when booking.

After purchase, schedule each treatment online or by phone. Use one treatment per month over two months; both must be used within three months. If you book with Cheyenne first, your facial will be scheduled before the massage.

No. The offer requires one treatment per month across two months to maximize the transformational benefits. Exceptions are rare; contact our front desk for urgent scheduling requests and we'll advise based on availability.

Please provide at least 24–48 hours' notice to reschedule without penalty. Reschedules are accommodated within the three-month expiry. Late cancellations may count as a used session toward your two-treatment allotment.

This offer is limited to first-time local guests and capped at 15 monthly bookings. It cannot be combined with other promotions. Certain add-ons or advanced treatments may incur additional fees at booking.

If you book with Cheyenne first, the facial will be scheduled before the massage. Your booking confirmation will show service order; contact us if you prefer a different provider or a reversed sequence.