Frequently Asked Questions

Get answers to common questions about Couples Spa Escape.

The Couples Spa Escape lasts approximately one hour and thirty minutes total, including a forty-five-minute massage and a forty-five-minute facial for each partner. Please arrive 10–15 minutes early to check in and enjoy our relaxation lounge.

Yes — the Shared Infrared Ritual is available as an add-on prior to treatments. It warms muscles, improves circulation, and deepens relaxation. Please request the infrared ritual when booking so we can reserve the suite and prepare your experience.

Absolutely. We provide private couples suites and can customize elements for anniversaries, proposals, or celebrations. Notify us in advance to arrange extras like champagne, rose petals, or personalized aromatherapy to elevate the experience.

Some conditions may require modifications or physician clearance, including pregnancy, recent surgery, contagious skin conditions, or serious cardiovascular issues. Please share relevant medical history during booking so therapists can adapt treatments safely.

Comfortable undergarments are fine; therapists provide professional draping for privacy and modesty. Robes and slippers are provided for pre- and post-treatment comfort. For facials, removing makeup before arrival is helpful if possible.

Book online through our website or call the spa directly. To modify or cancel, contact us at least 24 hours in advance to avoid fees. Gift certificates require reservation details at time of booking.