Frequently Asked Questions

Get answers to common questions about Couples Spa Retreat.

Our signature Couples Spa Retreat includes two 60-minute customized massages with foot scrubs and foot massages, two 60-minute personalized facials, chocolate-covered strawberries, champagne or nonalcoholic sparkling beverage, a couples bonding experience, commemorative keepsake, robes and slippers. Optional enhancements are available.

Yes. Each massage and facial is personalized to your preferences; therapists consult beforehand to set pressure, techniques, and skincare. You can add a Shared Infrared Ritual before services, upgrade to a charcuterie board, or request aromatherapy and other enhancements.

Treatment time totals approximately four hours for massages and facials, plus time for refreshments and the bonding activity. With check-in, robe time, and optional Shared Infrared Ritual or charcuterie upgrade, plan for roughly three-and-a-half to five hours.

Yes — robes and slippers are provided for use during your retreat, along with secure lockers. We recommend bringing comfortable undergarments if preferred and removing jewelry. Please arrive 15 minutes early to settle in and complete intake forms.

Absolutely. The Couples Spa Retreat welcomes first-time guests; therapists guide you through each step, adjust techniques for comfort, and explain products. Share any medical conditions or allergies during booking to ensure safe, customized treatments for both partners.

A deposit is required to reserve Couples Spa Retreat bookings; our cancellation policy requests notice 48–72 hours prior for full refund, otherwise a fee may apply. Rescheduling is accommodated when possible. Contact reservations for details and exceptions.